DECAFE DIGITAL POLICY AGREEMENT
Work: Decafe Digital agrees to produce project materials (the “Work”) at the request of the client for fees agreed upon in advance and delivery of the Work by an agreed-upon deadline. As long as client provides designer with all information, items, images and materials needed to do so within allotted time frame. Decafe Digital agrees that he will be the sole author of the Work, which will be original work and free of plagiarism. Decafe Digital will cooperate with Client in editing and otherwise reviewing the Work prior to completion and launch. The client is allowed up to five revisions of a Logo and or design. After the third revision, each additional revision is $35 per change. After the client has selected one of the proposed designs will be responsible for completing additional research to further develop the chosen idea and completion of the remainder of the client’s project. The client will be given the right to final say on all colors, fonts, text and images used in the final design. Information provided for flyer designs that require us to physically type out the text will result in an additional $25 fee that must be paid prior to the design being released. If a flyer has to be redesigned due to lack of prior information given it will also result in an additional $25 fee. Once you post your flyer on any social media network it is not permitted to receive any additional changes unless an editing fee of $25 is paid.
Time Frame to Obtain Materials: The client has a time frame of obtaining materials for the project and/or service requested. Any and all information should be sent through email at decafedigital@gmail.com Any details regarding an order sent through any social media platform such as Instagram, Facebook, etc. will be null and void. If all material needed for the project and/or design is not provided Decafe Digital 30 days following the initial date of the signed agreement the contract is subject to one of the following:
1. Termination with no obligation of refund or services rendered.
2. Standard turnaround time restarts from the time all material is confirmed to be received by the designer.
3. Special instructions or permissions that must be approved and documented by the designer to be valid.
Confidentiality: Decafe Digital acknowledges that he may receive or have access to information which relates to the Client’s past, present, or future products, vendor lists, creative works, marketing strategies, pending projects/proposals, and other proprietary information. Designer Decafe Digital agrees to protect the confidentiality of the Client’s proprietary information and all physical forms thereof, whether disclosed to Decafe Digital before this Agreement is signed or afterward. Unless strict confidentiality is requested by Client in advance of the establishment of this contract, Decafe Digital can display materials and final work created for Client on the Decafe Digital website http://www.decafedigital.com/
Compensation: Client agrees to pay a Decafe Digital 100% of the total project cost before any services are provided, deposits are only available on website design-build. If the parameters of the Work change, or if it involves more time than estimated, Decafe Digital will inform Client and they can renegotiate the Work’s cost. Decafe Digital is responsible for the payment of all federal, state, and/or local taxes with respect to the services he performs for the client as an independent contractor. The Client will not treat Decafe Digital as an employee for any purpose.
Client Approval: Upon acceptance of the Work, Client accepts responsibility for any further processes in which this work is used (e.g., film outpost, printing, etc.) Decafe Digital is not responsible for errors occurring in this work or projects related to this work after acceptance of the Work by the Client.
Cancellation: Both parties understand that Client or Decafe Digital may terminate the service at any time if, for any reason, the relationship is deemed unsatisfactory by either party. Upon written or verbal cancellation, Client is responsible for payment for all expenses incurred and any work done towards the completion of the project based on the percentage of the project completed that is determined by Decafe Digital. Should Client cancel the project following its completion, Client is responsible for full payment as per the agreed-upon estimate plus all expenses incurred. In the event of cancellation, Decafe Digital retains ownership of all copyrights and original work created.
Refund: There are absolutely NO refunds on any design work that has been started on or issued out --IMPORTANT-- ANY PERSON PURSUING TO GET A REFUND OR PROCEED WITH THE PROCESS OF OBTAINING A REFUND AFTER WORK HAS BEEN STARTED ON OR ISSUED OUT WILL HAVE THIS CONTRACT VOIDED AND ALL SERVICES ORIGINALLY APPLIED FOR WILL NOT BE OBLIGATED TO BE COMPLETED UNLESS OTHERWISE STATED BY THE COMPANY OWNER REQUEST. ANY CHARGEBACK/REFUND CASES OPENED PER CLIENT ACTION IS SUBJECT TO LOSING ALL RIGHTS TO DESIGNS OR PAYING A MINIMUM OF HALF OF THE ORIGINAL COST OF THE WORK ORIGINALLY ORDERED. *** All items needed for all projects must be provided no later than 30 days from the date of the initial order form. and being available. At any point in time if the client decides they no longer want the package they have purchased they are welcome to decline further services, but no refund will be issued and the contract will be void, once the client has agreed to not continue services rather it be verbally or in writing.
Acceptance of Terms: Client promises to pay for the services rendered by Decafe Digital for the Work as agreed upon. By completing the purchase of any services feature of Decafe Digital’s website, Client agrees they have read, understood, and are considered legally bonded to these terms.